Warranty & Returns
Our priority is your happiness. This means we stand by our product 100%.
If you have a problem, we will solve it, whatever it takes, we are here for you.
Please call us at (608)-525-3636 or email us at firstname.lastname@example.org and we will rectify this right away!
Glamour Lock and Captiv8 products are made with care, therefore we warrant them for one year from the date of purchase against manufacturing defects. Normal wear-and-tear (and natural variation in leather) does not qualify as a defect. Proof of purchase is required for all warranty claims.
How do I initiate a Return or an Exchange?
Please, call us at (608)-525-3636 or email us at email@example.com to begin a return or exchange. We are open Monday-Friday 8am-4pm CT. (Excluding Holidays)
Limited One Year Warranty:
Glamour Lock & Captiv8 products are warranted for one year from the date of purchase against manufacturer's defects only. Proof of purchase is required for all warranty claims.